Improving Your Computer’s Performance – From the Desktop with Kevin & Randy | HP Computers | HP


Kevin: Come on. This game is so slow. Get over here. Go this direction. Come on. Randy: What the heck is up? Kevin: Well I’m trying to play this game but it’s all slow.
See? Look at this. Everywhere I try to get him to move, he goes slow, the thing moves wrong…
Randy: Aren’t games supposed to be fun? Kevin: When they’re working right. That’s the idea.
Randy: Yeah, that’s pretty bad. Kevin: So…I don’t know. What do I do with it? Randy: Well… I mean is it just your game? Have other things been acting up or going slow? Kevin: Well I got the PC about a year ago, and over time it’s gotten a little slower I
guess. Especially when I’m online and doing things like playing a game, it’s gotten a LOT
slower. Randy: Well that’s pretty choppy.
I imagine you’ve got some some stuff going on behind the scenes.
Things building up, files building up. I think it’s time to clean your computer up a little bit. Kevin: So like while I’m in the game, clean it? What do you mean?
Randy: No, clean it up on the inside. You probably have a lot of files that have
built up over time. There could be other things running in
the background.The more things you install… Kevin: So you’re saying it could be my fault. Randy: No, I’m not trying to lay blame here.
Kevin: Okay well lets look and see. I’ll close this game. Lets find out. I’m just going to close down these things then,
get them out of the way so you can show me what I need to do next. Randy: Well you said it was getting slower when you were connecting to the internet?
Kevin: Right. Kevin: Okay, well that to me, you want to be very cautious because
there might be a virus on your computer. Viruses are very bad. Do you have virus protection installed?
Kevin: I’m pretty sure I do. I have a thing here. I think it’s called
Microsoft Security Essentials. So lets open it. Randy: That’s good because if you had a virus you could potentially be infecting other people’s
PC’s, because if you have a virus it’ll want to copy itself to others on the internet. So when you go to connect to the
internet, if your internet gets really slow, it’s because it’s sending itself out
trying to look for other computers to infect. But it looks like your computer’s
protected, up-to-date, you’ve scanned recently… Kevin: Well I just let this thing go. It just runs on its own. I never
really scan any stuff. It just does it, so hopefully I’m up to date. That’s the idea I think. Randy: Well that’s good. That’s what you want.
Kevin: Well that’s one thing I’ve always wondered, is I’ve heared of like adware, spyware, and you go online you see all these people. I’m afraid they’re probably giving me some kind of virus if I went to their site
but what are those things? Adware, spyware… Randy: Adware is just software that is paying for itself through advertising, meaning that when you connect to
the internet it downloads some advertisement and that’s what takes a little longer when you connect
because it’s downloading stuff. Spyware though is one you want to be concerned
about because it’s software that could potentially be sending other people your
information. Kevin: Oh, that’s not good. So does this catch it or do I have to download some other utilities? Randy: Yeah Microsoft Security Essentials
is pretty good at catching stuff like that. Kevin: So I’m scanned. It’s not this that’s causing my problem.
This is green. I have green. Randy: Yes you have green so go ahead and close that down.
Kevin: All right so I’m getting rid of that. Randy: Right and I noticed you said
you closed the programs earlier? You didn’t actually close them. You minimized them. Go ahead and bring them back up again. Kevin: Yeah I guess that I was
just trying to get them out of the way… Randy: Yeah well they’re not really out of the
way because if they’re still open they’re still taking up your
system resources. Your system resources are valuable because every
little bit of memory that is being used by something else
can’t be used by that game you were playing. That’s why you were getting so
frustrated, right? So go ahead, to close them down
click the X. You acutally have to close them down.
Kevin: I guess I didn’t close any of them. All right I think I’m closed now.
Randy: Yeah but you still have a lot of stuff open. Kevin: So these things count too? All this stuff counts? Randy: Yes, every little bit counts.
Everything that you see on the screen is taking up memory. I notice one in particular here, down in your systems tray. It looks like you
have peer to peer sharing software. File sharing software.
Kevin: Yeah well, I like to download mp3’s What can I say? I like music. Randy: That one in particular, when you have
peer to peer sharing software installed, if it’s just sitting in the background running and you don’t know about it, it’s probably using up your internet
to support other people’s connections. Kevin: Even when I’m not just downloading my own files?
Randy: That’s correct. That’s the default status for most peer to peer sharing software.
Kevin: So if it’s on is it on right now if it’s down here? Does that mean that it’s running right now?
Randy: Yes.
Kevin: Well I guess that’s not a good thing. Randy: Well if you’re not using it, then just
uninstall it or shut it down.
Kevin: Shut it off? Just right-click and close or something?
Randy: Well it depends on the software. If you can shut it down from within the software’s menu options? And in shutting it down I mean
actually preventing it from opening with Windows. Kevin: Oh so you mean like when I start Windows
it’s coming on and loading then? Randy: Correct. That’s when most of these types of
things start. Like I notice here you have looks like an HP…
Kevin: Yeah all this stuff up here just
comes in as part of my desktop when I load it. Randy: Right, and so going into the options and preventing them is the best way.
Kevin: All right so how do I do that so I don’t have to just keep closing them every time
it opens up, because I could click the X but what do you do to stop it? Randy: Well it depends on the software.
The best method is to go in into the softwares menu options and if there’s an option in
there for preventing the software from opening, use it.
Kevin: Okay but what if it’s not?
Randy: You can also use Microsoft Configuration Utility. MSCONFIG Kevin: Okay yeah I think that’s familiar. I used that a long time ago. I was told by a friend
that I could make my PC start faster if I removed Startup items. Is that
what we’re talking about it? Randy: That’s what you’re doing. You’re removing Startup items. So Just type MSCONFIG into the search line. There you go. One thing that I like to do is
just go right to Diagnostic startup. That will prevent all of your startup
items from loading, and then if you click the startup tab…
Kevin: Okay, when I did this I had done selective startup and I went through
and I chose what I wanted to start with it or what I didn’t want and things like that.
Randy: Right. It depends. You can do it either way.
Kevin: But I’m trying diagnostic. Okay. Randy: Diagnostic just prevents everything from starting. Hit your startup tab. There you go. Kevin: Oh, so there’s nothing checked. When I do it there’s…
Randy: Yeah so you just go through check the ones that you know and want.
Kevin: Okay. Randy: And you can make that a little wider so that
you can actually read what it is. Go ahead and I would keep Microsoft Security Essentials. You know
you want that because that’s your virus. Kevin: What about services? Randy: There’s a little button down there that says “Hide all microsoft services”. I’d recommend doing that just because if you prevent some of those
essential services from starting you might have problems, such as your audio. Kevin: Yeah well I don’t want to shut off the sound. Randy: And that’s exactly what will happen in this so you need to go through and… Kevin: Get the right things?
Randy: Yep. Kevin: So right here I proably want my game console because I think that’s the game I was playing. So I’ll probably check that. All right so I just click Apply and go from
there? Randy: Well look here there’s one called NVIDIA display driver service.
You might want to have that. That’s your graphics card.
Kevin: Okay, so if I click Apply and I start this all up and it comes back and it’s not like the way I want it?
Randy: Then you can come back in here and then put it back to the way it was.
Kevin: Okay, so I just click here and just do that again, like, go back and change some of the
startup items or something.
Randy: And I noticed that now it’s switched over to selective
startup. Kevin: Oh, because I made selections.
Randy: Because you added selections. That’s correct. Kevin: Okay, so whatever I do here it’s not
going to kill my PC. I can just come back and add some more checkboxes and then do it again to get it how I want.
Randy: Or just put it back to normal startup to bring it back to the way it was.
Kevin: Okay, cool. All right, I’ll just click Apply then. Randy: And then OK. It’s going to restart your
computer. Kevin: All right. Okay. Randy: And then Restart. Kevin: All right so we’re back. It’s restarted.
Randy: You notice a lot of things are missing now. Things that were there there before that aren’t there now.
Kevin: I’m missing my little Media Center thing here.
Randy: Right so all those programs were once taking up your
valuable memory that your game could be using, now they’re not they’re taking that memory. But while we’re here you should go ahead and uninstall the things that you’re not using any
more to give you more disk space. Kevin: Okay so like these icons here
that come on the desktop, I’ve never done anything with them. Is that what you mean? Just remove stuff like programs I don’t want?
Randy: Yeah, if you don’t want it, don’t use it. Uninstall it. Kevin: All right so I’ll just put it in the recycle bin. All right, that did something? Randy: Um, yeah that did something. It moved it into the recycle bin, but it didn’t uninstall the program so all the hard drive space is still taken
up by that program still being there. So you need to actually go into the Windows uninstaller.
Kevin: So throwing it away isn’t getting rid of it. Okay so what do I do then?
Randy: You just removed the desktop icon. Click
Start, and then go to Control Panel. That’s
where the uninstaller is. And under Programs you’ll see “Uninstall a program”. There you go. Kevin: So I look in here for that program. Randy: Go through the list, select what you want.
Kevin: There it is. All right now I just click Uninstall on it? Randy: Yep, and then follow the screens.
Kevin: All right so just click Yes and follow what’s in there. So that’s going to uninstall as it goes
through here. Okay, so then what? I’ve uninstalled some programs.
Randy: Well, you’ve uninstalled a program. There’s a lot more programs
on the list. You can just go through here and go shopping. There are some that are more important
than others. For example, if you see one in
they’re called Python don’t uninstall it because it’s a script that HP puts on
some of its PC’s. Other than that, if you’re not using the
software program just uninstall it. You’ll get a lot of important hard drive space back. Also you have these things called
temporary files. You mentioned that your computer was getting slower over time.
Kevin: Right. Randy: So if you have your temporary file
directly, this is the directory where software programs will temporarily install files while they’re installing
themselves, but a lot of times those files are left
behind. If the files kind of build up over time and get too many, then
it takes a lot longer for things to install and for other software programs that use that directory.
Kevin: So it’s like plaque buildup or something. It just keeps building up over time.
Randy: Exactly, so brush your computer’s teeth by going in and removing that. Microsoft
has a great tool called the Disk Cleanup Utility that gets rid of
a lot of temporary files. Kevin: All right so let’s clean up these disks.
What do I do? I’m assuming I’m clicking Start and going somewhere? Randy: You assume correctly. The Disk Cleanup Utility, you want to click Start then go up to Accessories. Find Accessories from the Start menu. There it is. Okay, and then go down to system tools Kevin: All right. Randy: And there you should see Disk Cleanup. Kevin: Ah, there it is. And I just select my C drive.That’s the
drive I’m on. Okay, and it’s doing stuff already. It’s scanning for something. It’s calculating right now. Randy: Yes, right now it’s going through and
it’s looking at all of the different types
of directories and what files are in there.
Kevin: It’s trying to find the source of the plaque?
[laughs] Randy: So if you look through here, it’s going to do some recommendations.
Some of them that are already selected. Off to the right you’ll see that it lists
the amount of space that you can gain by cleaning them up. And if you look there’s 13.9 megabytes by cleaning up the temporary files. There’s thumbnails, there’s setup files, things like that. This was actually pretty
clean but you can get back 14 megabytes of space by leaving that checked.
Kevin: Get rid of that temporary stuff. Okay. So I just check the things that I want it to clean out. Randy: Right, and you’ll notice Recycle Bin is
one of them. So go ahead and select the ones that you want, and just click OK. Kevin: “Are you sure?” Yes I want to delete the files. All right so looks like the files are all gone we’ve
wiped all that stuff out, the temporary files and all that. Randy: Yeah, you’re getting closer.
Kevin: I’m not done? Randy: Well, you gotta ask yourself, are you a hardcore gamer? Kevin: I want a game to work well.
As you saw, I don’t do well when they don’t. Randy: All right, to better blow the brains out of your zombies
or whatever it is you’re doing you can go and adjust
Microsoft’s visual properties, the visual settings, because I guess there’s a lot of things
that goes on in Windows. The smoothing of fonts, animating menus, things like that. That all takes up processor time and memory as well.
So one thing that you can do, Windows makes it easy so you can just go in there and
turn all those things off before you play a game. Kevin: So if you don’t like the fancy features,
or if you don’t want them so much but you want your game to run better and whatever, it
just turns off some of this stuff. Randy: Yeah, you can turn them back
on later if you want them back. So to get there click Start, right-click on Computer, go to Properties, there you go, Advanced system settings. Look at all those things.
Kevin: Wow, I guess there’s a lot that is running that you don’t even think about. Look at all that stuff checked.
Randy: But if you’re just going to play a game, just select where it says adjust for best performance Kevin: Woah, everything goes away. Randy: And then say Apply. You’ll notice things you look
a little different. Kevin: Okay it’s changing, changed the gray bar down here, and Start
button changed. Okay so I click OK, and OK again. Randy: That’s correct. Kevin: All right so, is that it or what? Anything else? Are we done?
Randy: Well, your background also takes up a little. I mean, if you’re really hardcore
and you want every last ounce of memory, go in there and right-click on the Windows Display desktop and click Personalize and
select a blank background. You do that by clicking desktop background. This can give you another megabyte or so in memory. And then where it says Picture Location click the drop down there, select solid colors, and then click Black, because black is the new pink. Kevin: Hey! The background is changed.
It’s black and it’s looking good. I can already tell by my mouse. I don’t think it’s ever moved this fast. It’s looking good. I’m eager to play my game now. Randy: Well don’t play your game just yet. When you actually launch a game, most
games have advanced display settings themselves so you can go in there and tweak the performance of the game. So typically when you use a
lower display resolution, the game doesn’t look as crisp but it
plays a lot better. It’s a lot more smooth. So you wanna try to find a comfortable
display resolution that you can use for your game. There’s also lots
of nice visual effects that you can usually play around with like shadows and things like that. You can either turn them off or you can have them on. Just experiment with it. Have fun.
Kevin: Yeah I know my game does have some of those settings so I’ll have to play with them, but I’m betting it’s going to be much better.
I can just tell, I mean this makes me so happy just seeing how fast
it’s going to right now. Randy: Well good.
Kevin: Cool, so anything else? Is that it? Randy: No that’s it. You should be able to play your games in record time now and blow up all kinds of zombies.
Kevin: Oh cool. So here we are. We just showed you how to speed up your
computer, make it boot faster, run better when you’re playing games, and we taught you how to do it for free.
You don’t have to pay anyone to do this. You can do this yourself with these same easy steps and then you can kill zombies quickly too. So I kinda want to get to that right now, so why don’t you beat it. I’ve got some enemies to destroy.
Randy: All right yeah go have fun.

100 thoughts on “Improving Your Computer’s Performance – From the Desktop with Kevin & Randy | HP Computers | HP

  1. Check Task Manager when it starts to lag to see if there is a process running taking up a lot of resources. You may also want to check your network as the lag could be occurring there too if you are playing online. Minecraft is known to use a lot of resources, which could lead to a lag. If you look in the Minecraft forums, you may find some tips to help with this issue.

  2. Yes i have done all steps reply to how tried all steps mentioned in the video ?.

    What do i do now like gta iv is laggin and autoconfigurs pretty high

  3. Yes i have done all steps reply to how tried all steps mentioned in the video ?.

    What do i do now like gta iv is laggin and autoconfigurs pretty high

  4. Have you tried changing settings in the game? If the lag occurs in some games more than others, you can generally fix that by changing the game options/settings.

  5. Lol I Love That The Whole Background Is Hp And the computer I think is Compaq And the Monitor Is Hp And The Background TV Are Samsung

  6. Are you talking about the Power Management settings? If so, click Start, and then search on "power management". Select the Power Options result, and then you can change the settings from there. Typically the factory default is "Balanced" or a similar named plan (may vary depending on the PC).

  7. Try changing some of the settings in your games. For resource heavy games, you may even want to add memory to increase your processing speed.

  8. It can depend on your network device and network, but in general I would say no. The Diagnostic Startup is best for troubleshooting to find what software or services may be slowing down the PC. There are some services for networking/internet that are needed to allow your PC to connect to a network.

  9. Video card drivers doesn't always improve performance. But you are right that sometimes it can help if you are having trouble with video and the driver has been updated to fix the problem.

  10. 1. download ccleaner run cleanup
    2. run %temp% delete all files in that folder
    3. delete internet downloads
    4. delete unused programs
    5. disable programs to run at boot
    6. get a better pc than a compac for mmo gaming at least an i with 1gb of graphi

  11. We mention all of those options in the video except using cccleaner, which I have seen cause many other problems for PCs. Registry cleaners are a big risk as they can remove entries that your PC or software needs. It's better to know what you are removing before removing it.

  12. Unless you removed a file you shouldn't have removed, these steps shouldn't create a lag in your performance. In fact, these steps generally increase your system resources. I'm sorry they didn't work for you. If you want to go back to how your PC was before you made changes, try using Microsoft System Restore.

  13. where did you guys get your degrees, Kmart. you should always check event log entries first as they specifically tell you what is causing issues. never start turning off or removing software as your first step

  14. Thanks for watching. If you don't have a true failure occurring, which is often the case with performance, you won't have an event log entry to work from. Sure, if there is a constant process failing or taxing the system, the event log will help. But if you are just looking to get all you can out of your video processing resources, the event log won't help. Many gamers and others do these steps when they first turn on the PC.

  15. Sorry to hear about the performance issues with your PC. Have you researched the beta software or other software you have installed to look for any known issues? The features you mention that we discussed in the video are basic Microsoft Windows functions and shouldn't cause the PC to become unstable. The software you are using may clash with these settings though. Try uninstalling the software that has issues with these settings, then change the settings back, and then reinstall the software.

  16. It may be that your games require specific settings for resolution. Look at your game specifications and then put your PC settings to match those. I'm not sure if you removed unused files or not, but depending on what you removed, there may have been a file used by a game that could also contribute to this. For some games, if you want to use the full resolution without a lag, you may have to add more memory. Some games just demand more processing power.

  17. Also, you could undo the settings you changed and then make one change at a time to find what is impacting the game performance.

  18. Those are decent specs, but it really depends on the game and the level of performance you want. For example, Crysis 3 base specs look for a quad core processor with 4GB memory, but the High Performance settings for the game require using the latest quad processors and 8GB memory. So you can see there can be some differences in the game play based on your computer specs. What games are you having issues with?

  19. Also, meant to ask you, did your games perform much better before you made the changes? Did you check to see if there was a certain change that caused the most performance problems?

  20. Hmmm…I just checked the specs for the XCOM, and you should be ok from what I can tell. I can't see why these changes would make the games lag, unless there is something like a graphics acceleration setting that was changed when you adjusted the performance settings.Try changing those same setting back and see if the problems persist.

  21. Does it have the same lag on every game? How much of a difference do you notice from before you made the changes? Also, do you have a lag in anything other than games? Does the PC work faster or the same when you aren't playing a game?

  22. Panther is a Microsoft folder that holds setup files, usually gathers more files when you update or upgrade your operating system. To learn more about it, google "Panther directory windows". Sometimes it's ok to remove, but refer to the info you find out about it before removing it.

  23. Did the lags completely start after changes you made from this video, or were they starting to happen before you made changes? I'm wondering if something else was going on before you made the changes that still may be a problem. Also, did you do things like disk defragmenting?

  24. Does it just happen on games that use Steam? I do know there are sometimes issues with lag on Steam games. Also, there are some malware types that target Steam. Have you tried running an anti-spyware program?

  25. Another thing to try could be raising the priority in your game processes in Task Manager. Start one game Open Task Manager and go to the processes tab. Find the process associated with your game. Right-click it and select "Set priority", then raise the priority of your task to high (it'll probably be on normal). See if that improves performance for that game.

  26. This is strange. Theoretically, raising the priority should help it to not fight for resources so much with other processes. When you are using a game and it lags, do you have any other programs open? Have you looked into the other processes that are running at that time to see what is using the most?

  27. It depends on the PC you have. If you have an HP and haven't removed the Recovery partition on the hard drive (or if you have recovery discs), you can run a system recovery to put your PC back to how it was when it first shipped from the factory.

  28. Ah, ok. I'm not too familiar with Gigabyte PCs, but I just looked them up after reading your comment. I'm not sure what model you have, but I googled "gigabyte computer system recovery" and there are results that mention how to perform a recovery for those PCs.

  29. I'm thinking the Gigabyte company has a recovery solutions specific to the PCs they create. If your PC already came with Windows pre-installed, I would check with Gigabyte. Personally, I wouldn't trust a site that claims to reinstall your operating system and they aren't associated with Microsoft. I just looked at that site and it's full of misspellings and inaccurate info, which tells me it's probably not fully legit.

  30. My laptop used to be quite fast. I ran World of warcraft on ultra graphics or on high and i had a steady FPS. Now i have to run on fair graphics and my FPS flys up and down! Laptop specs 6GB Ram, Intel(R) Core(TM) i5-2450M CPU @ 2.50 GHz, Nvidia GeForce GT 630M

  31. THANKS VERY MUCH. I WAS ONLY TRYING TO GET RID OF THE FWUPDATE .EXE THAT WONT STOP COMING UP. THIS WAS VERY HELPFUL.

  32. Dude that sounds exactly like me! I play WoW to on Ultra, never had an issue. I got battlefield 4 and it ran smooth for a little and all the sudden, even on World of Warcraft it started going down, still finishing up this video and I hope some of this works! Good luck and if you find a soloution please email me!

  33. What happens if i just get one continuous beep . first it was beeping then it just made one continuous beep and still won't turn on!!! Grrr

  34. This would be a shit PC to game on, HP is crap for gaming, never trust HP, all they do is nickel and dime you, absolutely terrible company, just build your own computer to game on!

  35. Hey guys 🙂 After searching long on the internet, I found this amazing article about how to increase performance of your PC and Laptops. This is an article by OS expert. Sure this will help you must watch! – http://www.osmafia.com/how-to-make-your-pc-or-laptop-faster/ 

  36. My graphics card is already updated i tried your steps my computer just got faster but can u make a video how to get better graphics

  37. Im very very very confused, i have 115 4660k, and an NVIDIA GTX 720 TI, and i cant play games like skyrim on high graphics, or in 1080p even. I even did a factory restart and downloaded JUST that game and the required libraries for it and i got no performance improvements. Any tips?

  38. I followed your instructions and it worked FANTASTIC.  My HP all in one MS225 is working very fast once again.  THANK YOU.

  39. Guys if u want your computer faster all you need are these things called rams (you will have to open you computer to do this)
    And they are located in the motherload also you could buy them at best buy and you will see how many rams you have and if u have 2 or 3 empty slots you could buy it and it would go faster 🙂

  40. Great video guys! Very helpful information here.  I just can't help but say, the guy on the left, with the blond hair, is VERY handsome!  I'm sure I'm not saying nothing that he hasn't heard before.  Now the guy on the right looks good too. 🙂 But the guy on the left holds my attention.  Anyways, once again, great video guys!  Have a great day! 🙂

  41. my computer is acting weird it is so slow I have a core 2 quad q6600 2gb ram and Intel dg35ec motherboard plus a palit nvidia gt210 whenever I open files it lags a little bit I have a avg antivirus and sometimes I can scan for virus but still slow should I delete some of my files well I have a 1 terabyte hard drive

  42. I've learnt quite a bit on my own but forgot a lot of the basics that this very video taught me a few years ago, great to come back to, like the Adjust for best performance, one question, I noticed it doesn't make much of a change on Windows 10, still pleased I was reminded to do it. thanks 🙂

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